When I plug my MAIX Bit v2.0 with CH552 and Microphone into my Windows 10 64bit machine, I get the following entry in device manager:
“Unknown USB Device (Device Descriptor Request Failed)”
I attempted to install FT2232 drivers (as loosely suggested here: [https://maixpy.sipeed.com/en/get_started/install_driver.html](http://maixpy install driver)), but that didn’t work.
I did all the usual things. Uninstalled the device in device manager, rebooted, tried multiple driver installations, and nothing works.
Is there any clear documentation about how to get this device working on Windows 10 64bit? Or is my device broken? If it’s broken, how can I get it replaced?